@font-face{font-family:Bastardus;src:url(vendor/BastardusSans.ttf)}:root{--red:#bd202b;--ink:#252829;--muted:#686864;--line:#d5d3ce;--pale:#f5f4f1;--warm:#ecebe7}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:#faf9f7;font:16px/1.55 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}button,.button{border-radius:5px;cursor:pointer;padding:9px 16px;border:1px solid #ccc9c3;background:white;color:var(--ink);text-decoration:none;display:inline-block}button.primary,.button.primary{background:var(--red);border-color:var(--red);color:white}button:hover,.button:hover{filter:brightness(.95)}button:disabled{opacity:.55;cursor:default}a{color:#a11b27}h1,h2,h3,p{margin-top:0}h1,h2,h3{line-height:1.2}h1{font:38px Bastardus,system-ui;margin-bottom:10px}h2{font-size:25px}h3{font-size:19px}.muted{color:var(--muted)}header{height:80px;display:flex;align-items:center;justify-content:space-between;padding:0 30px;background:var(--red);color:#fff;gap:24px}.brand{display:flex;align-items:center;color:white;text-decoration:none;font:32px Bastardus,system-ui;gap:12px}.brand img{width:35px;height:46px;filter:brightness(0) invert(1)}.brand span{font:15px system-ui;border-left:1px solid #ffffff60;padding-left:16px;margin-left:6px}.role-label{font-size:14px;display:flex;align-items:center;gap:10px}.role-label select{max-width:265px;padding:7px;border:1px solid #ffffff80;border-radius:5px;color:white;background:#a31b25}.demo{padding:10px 30px;background:#eae8e3;font-size:14px;display:flex;align-items:center;justify-content:space-between;gap:15px;border-bottom:1px solid #d1cec7}.demo button{font-size:13px;padding:3px 10px}.layout{display:grid;grid-template-columns:226px minmax(0,1fr);min-height:calc(100vh - 170px)}aside{background:linear-gradient(100deg,#242629,#303236);color:#ddd;box-shadow:4px 0 14px #00000012;padding:26px 16px;display:flex;flex-direction:column}nav{display:grid;gap:5px}nav a{color:#f3f1ed;text-decoration:none;padding:12px 13px;border-radius:5px;font-weight:400;display:flex;justify-content:space-between}nav a span{color:#a8a8a5;font-size:12px;padding-top:4px}nav a.active{background:#ffffff18;border-left:3px solid #e1535d;padding-left:10px}nav a:hover{background:#ffffff13}.aside-note{margin-top:auto;padding:55px 12px 0;font-size:14px;color:#c0c0bd}.aside-note strong{font:21px Bastardus,system-ui;color:#fff}.aside-note p{margin-top:16px}main{padding:36px;min-width:0;max-width:1600px;width:100%}.eyebrow{text-transform:uppercase;letter-spacing:.1em;font-size:12px;font-weight:650;color:#85817a;margin-bottom:10px}.heading{display:flex;align-items:start;justify-content:space-between;gap:25px;margin-bottom:25px}.heading p{margin:0;color:var(--muted);max-width:750px}.actions{display:flex;gap:10px;flex-wrap:wrap}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:25px}.metric{border:1px solid var(--line);border-radius:8px;background:#eeede9;padding:18px 21px}.metric:nth-child(even){background:#f7f6f3}.metric strong{display:block;font-size:28px;font-weight:550;margin-bottom:1px}.metric span{font-size:13px;color:#63635f}.panel{background:white;border:1px solid var(--line);border-radius:8px;padding:24px;margin-bottom:22px}.panel.warm{background:var(--warm)}.toolbar{display:flex;gap:12px;flex-wrap:wrap;align-items:end;margin-bottom:20px}.toolbar label{min-width:155px;flex:1}.toolbar input,.toolbar select{width:100%}label{display:block;font-size:14px;font-weight:550}input,select,textarea{border:1px solid #b8b6b0;border-radius:5px;padding:10px;background:white;color:var(--ink);width:100%;margin-top:5px}textarea{min-height:125px;resize:vertical}input:focus,select:focus,textarea:focus,button:focus-visible,a:focus-visible{outline:3px solid #bd202b55;outline-offset:2px}.chip{display:inline-flex;align-items:center;gap:7px;font-size:13px;border:1px solid #d6d1ca;border-radius:20px;background:#f3f1ed;padding:4px 10px;white-space:nowrap}.chip:before{content:"";width:7px;height:7px;border-radius:50%;background:#7a736a}.chip[data-state="in_progress"]:before{background:#236792}.chip[data-state="waiting_client"]:before,.chip[data-state="waiting_third_party"]:before{background:#ad7500}.chip[data-state="closed"]:before,.chip[data-state="resolved"]:before{background:#2d765a}.tabulator{background:white;border:1px solid var(--line);border-radius:7px;font-size:15px}.tabulator .tabulator-header{border:0;background:#e8e7e2;font-weight:600}.tabulator .tabulator-header .tabulator-col{background:transparent;border:0}.tabulator .tabulator-header .tabulator-col .tabulator-col-content{padding:14px 10px}.tabulator-row{border-bottom:1px solid #e6e4df;min-height:62px}.tabulator-row.tabulator-row-even{background:#f5f4f1}.tabulator-row .tabulator-cell{padding:14px 10px;border:0;display:inline-flex;align-items:center;line-height:1.4}.tabulator-row:hover{background:#ecebe7!important}.tabulator-footer{background:#faf9f7!important}.row-open{border:0;background:none;color:#a11b27;padding:2px 4px;font-weight:600}.row-open span{display:block;font-size:12px;color:#666}.details{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(240px,.8fr);gap:24px}.timeline{border-left:2px solid #d5d3cc;padding-left:23px;margin:22px 0}.entry{position:relative;margin:0 0 25px}.entry:before{content:"";position:absolute;left:-30px;top:7px;width:11px;height:11px;background:#8b887f;border:2px solid white;border-radius:50%}.entry.reply:before{background:var(--red)}.entry-head{display:flex;justify-content:space-between;gap:14px;font-size:13px;color:#686864;margin-bottom:8px}.entry p{white-space:pre-wrap;margin:0}.entry.internal{background:#eeece6;padding:16px;border-radius:6px;border:1px solid #c9c3b6}.entry.internal:before{left:-30px}.event-label{font-size:13px;font-weight:600;color:#766f61}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.stack{display:grid;gap:16px}.definition{display:grid;grid-template-columns:100px 1fr;gap:12px;font-size:14px;margin:15px 0}.definition dt{color:#77746e}.definition dd{margin:0}.rating{display:flex;gap:8px;margin:12px 0}.rating button{padding:7px 12px}.rating button.selected{color:white;background:var(--red);border-color:var(--red)}.bar{height:12px;border-radius:10px;background:#ebe8e1;overflow:hidden}.bar span{height:100%;display:block;background:#bd202b}.distribution{display:grid;grid-template-columns:40px 1fr 35px;align-items:center;gap:12px;margin:12px 0}.email-frame{max-width:720px;margin:0 auto;background:#fff;border:1px solid #d7d3ce;border-radius:7px;overflow:hidden}.email-top{background:#bd202b;color:white;padding:22px 32px;font-size:25px}.email-body{padding:32px}.email-foot{padding:22px 32px;background:#efede9;color:#666;font-size:13px}.notice{padding:12px 16px;background:#e4f0e9;border:1px solid #b7ccbd;border-radius:5px;margin-bottom:20px}.cms-preview{border:1px solid #cec9c0;border-radius:6px;padding:26px;background:#f8f7f4}.cms-preview img{max-width:100%;max-height:260px;object-fit:contain}.preview-title{font:32px Bastardus,system-ui}.code{font:13px/1.6 ui-monospace,monospace;min-height:460px}.warning{color:#785b1d;background:#f7f1e6;padding:14px;border-radius:5px}.blank{padding:35px;text-align:center;color:#686864}footer{padding:15px 30px;background:#bd202b;color:white;font-size:12px;display:flex;justify-content:space-between;gap:12px}dialog{border:0;border-radius:10px;padding:32px;max-width:750px;width:calc(100% - 35px);box-shadow:0 15px 80px #0005}dialog::backdrop{background:#0007}.modal-close{float:right;font-size:24px;line-height:1;padding:5px 10px}.skip{position:fixed;top:-100px;left:20px;background:white;color:#222;padding:10px;z-index:100}.skip:focus{top:10px}[hidden]{display:none!important}.table-hint{font-size:13px;color:#77746e;margin-top:12px}.invoice-total{font-size:30px;font-weight:600}.mini{font-size:13px;color:#686864}.form-error{color:#a11b27}.checkline{display:flex;align-items:center;gap:8px}.checkline input{width:auto;margin:0}
@media(min-width:1700px){main{padding:42px 55px}}@media(max-width:1000px){.layout{grid-template-columns:190px 1fr}main{padding:25px}.metrics{grid-template-columns:repeat(2,1fr)}.details{grid-template-columns:1fr}.role-label{font-size:0}.role-label select{font-size:14px}header{padding:0 20px}.brand span{display:none}}@media(max-width:700px){header{height:auto;min-height:75px;align-items:center;gap:10px;padding:16px}.brand{font-size:25px;gap:7px}.brand img{width:25px;height:32px}.role-label select{max-width:160px;font-size:12px}.demo{padding:10px 16px;font-size:12px}.layout{display:block}aside{padding:8px 12px}nav{display:flex;overflow-x:auto}nav a{white-space:nowrap;font-size:14px;padding:8px 12px}nav a span,.aside-note{display:none}main{padding:25px 16px}h1{font-size:30px}.heading{display:block}.heading .actions{margin-top:18px}.metric{padding:13px}.panel{padding:17px}.field-grid{grid-template-columns:1fr}.toolbar{display:grid;grid-template-columns:1fr 1fr;gap:10px}.toolbar label{min-width:0;font-size:12px}.toolbar input,.toolbar select{font-size:14px}.entry-head{display:block}.entry-head time{display:block}.email-body{padding:22px}.email-top,.email-foot{padding:20px}footer{display:block;padding:15px 16px}footer span{display:block;margin-top:5px}.tabulator{font-size:14px}.details{gap:10px}}

header{position:sticky;top:0;z-index:10}.mobile-status{display:none}@media(max-width:700px){.mobile-status{display:block;font-size:12px;color:#686864;margin-top:5px}.tabulator-row .tabulator-cell{white-space:normal}}

.role-label{white-space:nowrap}

.break-word{overflow-wrap:anywhere}.chip[data-state="new"]{background:#f4e4cc}.chip[data-state="reviewing"]{background:#dce8ed}.chip[data-state="waiting_enquirer"]{background:#f0e6d5}.chip[data-state="follow_up"]{background:#e6e0ee}.chip[data-state="converted"]{background:#dce9df}.chip[data-state="spam"]{background:#e8dedc}

.enquiry-summary{white-space:normal;overflow-wrap:anywhere}.enquiry-summary strong,.enquiry-summary .mini{display:block;white-space:normal}.enquiry-summary .mini{margin-top:4px}

/* Billing review: spreadsheet entry and readable document detail. */
.back-button{display:inline-flex;align-items:center;gap:8px}.table-scroll{overflow-x:auto}.table-scroll #invoice-lines{min-width:925px}.totals{display:grid;grid-template-columns:1fr auto;gap:12px 25px;max-width:480px;margin:25px 0 10px auto}.totals dd{margin:0;text-align:right;white-space:nowrap}.totals .total{font-size:20px;font-weight:650;border-top:2px solid #656764;padding-top:14px}.invoice-items{width:100%;border-collapse:collapse;font-size:14px}.invoice-items td,.invoice-items th{padding:14px 10px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}.invoice-items th{background:#ecebe7}.invoice-items small{display:block;font-size:11px;color:var(--muted)}.invoice-items td:last-child{text-align:right;white-space:nowrap}.preserve{white-space:pre-wrap;overflow-wrap:anywhere}#invoice-lines .tabulator-cell input[type=checkbox]{width:19px;height:19px;accent-color:var(--red);margin:0}#invoice-lines .tabulator-cell.tabulator-editing{padding:4px}#invoice-lines .tabulator-cell input:not([type=checkbox]){width:100%;margin:0}#invoice-form .actions,#customer-form .actions{margin-top:20px}.contact-panel:nth-child(odd){background:#f3f2ef}.chip[data-state=scheduled]:before{background:#49718d}.chip[data-state=on_hold]:before{background:#a26d35}
@media(max-width:700px){.totals{font-size:14px;gap:12px}.totals .total{font-size:17px}.invoice-items{min-width:620px}.invoice-total{font-size:25px}}

dialog:has(#invoice-preview){max-width:1100px}

#invoice-lines .tabulator-col-title{white-space:normal}#invoice-lines .tabulator-cell[tabulator-field="name"]{white-space:normal;overflow-wrap:anywhere}
[hidden]{display:none!important}.auth-wrap{max-width:560px;margin:45px auto}.auth-wrap h1{font-size:34px}.auth-wrap form{display:grid;gap:18px}.auth-wrap input{width:100%}header .identity{font-size:14px;text-align:right}header button{color:white;background:transparent;border-color:#ffffff80;padding:6px 13px;margin-left:12px}.layout{min-height:calc(100vh - 135px)}.field-grid textarea{min-height:100px}.form-error{white-space:pre-wrap;color:#a21c26}#notice:not(:empty){padding:12px;background:#f4e9e7;border-radius:5px;margin-bottom:20px}.page-title{display:flex;justify-content:space-between;gap:20px;align-items:start;margin-bottom:25px}.page-title h1{font-size:34px}.table-actions{margin-bottom:18px;display:flex;gap:10px;flex-wrap:wrap}.entry{overflow-wrap:anywhere}.entry.staff{background:#e8e5df;border-left:4px solid #75706a}.body-text{white-space:pre-wrap}.amount{text-align:right}.invoice-summary{margin:25px 0 0 auto;max-width:400px;display:grid;grid-template-columns:1fr auto;gap:10px}.invoice-summary strong{border-top:1px solid #aaa;padding-top:12px}.row-open{border:0;background:transparent;color:#a11b27;padding:5px 0;text-align:left;font-weight:600}.code-block{font:14px/1.6 monospace;width:100%;min-height:400px}.pill{display:inline-block;background:#e7e5e0;border-radius:5px;padding:3px 8px}.hint{color:#666;font-size:14px}.field-grid .full{grid-column:1/-1}.nowrap{white-space:nowrap}.secret{font:18px monospace;overflow-wrap:anywhere;padding:16px;background:#eeeae5}.client-badge{font-size:12px;letter-spacing:.05em}.tabs{display:flex;gap:10px;margin-bottom:18px}footer{min-height:55px}.items-table{overflow-x:auto}#items{min-width:850px}.tabulator{font-size:15px}.tabulator .tabulator-cell{padding:12px 9px}.empty{padding:32px;color:#666}.auth-layout{display:block}.auth-layout aside{display:none}.auth-layout main{max-width:none}.auth-layout .auth-wrap{margin:30px auto}nav a{align-items:center;justify-content:start;gap:12px}nav svg{width:18px;height:18px;flex-shrink:0}#mobile-menu{display:none}@media(max-width:850px){header{height:auto;min-height:80px;padding:15px;flex-wrap:wrap}.brand{font-size:26px}.brand span{font-size:13px}.layout{display:block}aside{display:none}aside.open{display:flex}#mobile-menu{display:inline-block}main{padding:22px 15px}.page-title{flex-direction:column}.field-grid{grid-template-columns:1fr}.field-grid .full{grid-column:auto}.auth-wrap{margin:20px auto}.identity{width:100%;text-align:left!important}.invoice-summary{max-width:none}.metrics{grid-template-columns:repeat(2,1fr)}}
.access-rows>div{display:grid;grid-template-columns:1.1fr 1.3fr 1fr;gap:20px;align-items:center;padding:14px;border-bottom:1px solid #d9d6d2}.code-editor{font-family:monospace;font-size:14px;min-height:520px}.back-button{display:inline-flex;gap:9px;align-items:center}.items-table{max-width:100%;overflow-x:auto}#items{min-width:850px}.entry .body-text{overflow-wrap:anywhere}.auth-wrap .secret{font-family:monospace;word-break:break-all;background:#efeeeb;padding:14px}@media(max-width:700px){.access-rows>div{grid-template-columns:1fr}}
@media(max-width:850px){aside.open nav{display:grid;grid-template-columns:1fr;overflow:visible}aside.open nav a{white-space:normal}.brand span{display:none}}

footer a{color:white;text-underline-offset:3px}

header .brand .brand-name{font:inherit;display:inline;border:0;margin:0;padding:0}

.mfa-qr{display:block;width:320px;height:auto;max-width:100%;margin:0 auto 16px;background:#fff;image-rendering:pixelated}.mfa-account{text-align:center;overflow-wrap:anywhere}#mfa-details details{margin:16px 0}#mfa-details summary{cursor:pointer}#mfa-details>.button{margin:0 0 8px}.security-panel{max-width:680px}#disable-mfa-form{margin-top:18px}

/* Server status: readable rows, explicit states, useful on narrow screens. */
.monitor-panel{padding:24px 0 16px;overflow:hidden}.monitor-panel>.toolbar,.monitor-panel>.hint{margin-left:24px;margin-right:24px}.monitor-table-head,.monitor-row{display:grid;grid-template-columns:minmax(220px,1.5fr) minmax(180px,1fr) minmax(180px,1fr) minmax(150px,.8fr);gap:18px;padding:18px 24px;align-items:start}.monitor-table-head{background:#e8e7e3;font-size:14px;font-weight:600}.monitor-row:nth-child(even){background:#f3f2ef}.monitor-row{border-bottom:1px solid #dedcd6}.monitor-row h3{font-size:18px;margin:0 0 7px}.monitor-row p{font-size:14px;color:var(--muted);margin-bottom:8px}.monitor-row summary{cursor:pointer;font-size:14px}.monitor-row details{margin-top:8px}.monitor-row details p{margin:8px 0}.monitor-row a{text-decoration:none}.monitor-row a:hover{text-decoration:underline}.monitor-badge{display:inline-flex;align-items:center;gap:8px;line-height:1.3;font-size:15px;padding:6px 9px;border-radius:5px;background:#e6e4e0}.monitor-badge>span{width:9px;height:9px;flex-shrink:0;border-radius:50%;background:#777}.monitor-badge[data-status=operational]{background:#e2efe8;color:#19583b}.monitor-badge[data-status=operational]>span{background:#258155}.monitor-badge[data-status=attention],.monitor-badge[data-status=maintenance]{background:#f5ead6;color:#754c05}.monitor-badge[data-status=attention]>span,.monitor-badge[data-status=maintenance]>span{background:#b97512}.monitor-badge[data-status=offline]{background:#f6e4e4;color:#92232b}.monitor-badge[data-status=offline]>span{background:#c02a37}.monitor-availability strong{font-weight:550;font-size:16px;display:block}.monitor-availability small,.monitor-check small{display:block;margin-top:5px;color:var(--muted);font-size:13px}.monitor-check{font-size:14px}.monitor-explanation{max-width:1050px}.monitor-mobile-label{display:none}.monitor-metrics span{font-size:14px}#monitor-freshness{margin-top:20px}
@media(max-width:1250px){.monitor-table-head{display:none}.monitor-row{grid-template-columns:1fr 1fr}.monitor-mobile-label{display:block;font-size:13px;color:var(--muted);margin-bottom:5px}.monitor-panel>.toolbar{display:grid;grid-template-columns:1fr 1fr}.monitor-panel>.toolbar>label:last-child{grid-column:1/-1}}
@media(max-width:550px){.monitor-row{grid-template-columns:1fr;padding:20px 17px;gap:12px}.monitor-panel>.toolbar,.monitor-panel>.hint{margin-left:17px;margin-right:17px}.monitor-panel>.toolbar{grid-template-columns:1fr}.monitor-metrics{gap:9px}.monitor-check{display:flex;gap:12px;align-items:center}.monitor-check small{margin:0}}

.invoice-link-row{display:flex;gap:12px;align-items:flex-end}.invoice-link-row label{flex:1;min-width:0}.invoice-link-row input{width:100%}.invoice-link-row button{flex-shrink:0}#invoice-email-preview{overflow:auto;max-width:100%}@media(max-width:650px){.invoice-link-row{align-items:stretch;flex-direction:column}}

.backup-app{padding:1.4rem 0;border-bottom:1px solid var(--line,#ddd)}.backup-app:last-child{border-bottom:0}.backup-app h2{margin-top:0}.backup-copies{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1rem}.backup-copies>div{border:1px solid var(--line,#ddd);border-radius:8px;padding:1rem;min-width:0}.backup-copies h3{margin-top:0;text-transform:capitalize}.backup-copies p{font-size:.85rem}.backup-copies summary{font-size:.85rem;cursor:pointer}@media(max-width:1100px){.backup-copies{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:600px){.backup-copies{grid-template-columns:1fr}}

.monthly-rate{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr) auto;gap:1rem;align-items:end}.monthly-rate label{min-width:0}.monthly-history-row{padding:1rem 0;border-bottom:1px solid #d9d6d2}@media(max-width:700px){.monthly-rate{grid-template-columns:1fr}.monthly-rate label{width:100%}}
.mail-review-note{padding:14px 18px;margin-bottom:22px;border:1px solid #c9b5b1;border-left:4px solid var(--red);border-radius:5px;background:#f5efed;color:#392f2e;font-size:15px;line-height:1.5}.tabulator .row-open{text-align:left;white-space:normal}.invoice-items td{vertical-align:top}#sub-preview .invoice-items td:first-child{min-width:240px}

/* Billing controls */
.payment-heading{display:flex;align-items:center;justify-content:space-between;gap:1rem}.payment-heading h2{margin:0}.payment-badge{display:inline-flex;align-items:center;border-radius:999px;padding:6px 12px;font-size:14px;font-weight:600;background:#e8e5e1;color:#45413d;white-space:nowrap}.payment-badge.paid{background:#e0eee5;color:#185535}.payment-badge.part-paid{background:#f3ead9;color:#71521a}.payment-badge.unpaid{background:#f2e5e2;color:#833a30}.payment-totals{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:24px 0}.payment-totals div{background:#f2f1ee;border-radius:5px;padding:18px}.payment-totals dt{font-size:14px;color:#615d58}.payment-totals dd{margin:8px 0 0;font-size:24px;font-weight:600;font-variant-numeric:tabular-nums}.payment-editor{margin-top:24px;padding:22px;background:#f0eeeb;border:1px solid #d2ceca;border-radius:5px}.payment-editor h3{margin:0}.payment-history{border-top:1px solid #dcd9d5;padding-top:16px}.payment-history summary{cursor:pointer;font-weight:600}.payment-entry{display:grid;gap:5px;padding:16px 0;border-bottom:1px solid #e3e0dc}.payment-entry p{margin:2px 0}.payment-entry small{color:#68625e}.delivery-toggle{display:flex;align-items:center;gap:12px;position:relative;cursor:pointer}.delivery-toggle input{position:absolute;opacity:0;width:46px;height:28px}.switch-track{width:46px;height:26px;border-radius:20px;background:#77736e;position:relative;flex-shrink:0}.switch-track:after{content:'';position:absolute;top:3px;left:3px;width:20px;height:20px;border-radius:50%;background:#fff;transition:transform .15s}.delivery-toggle input:checked+.switch-track{background:#1d653f}.delivery-toggle input:checked+.switch-track:after{transform:translateX(20px)}.delivery-toggle input:focus-visible+.switch-track{outline:3px solid #b1252b;outline-offset:4px}.delivery-toggle strong{margin-left:8px;font-size:14px;background:#eeece9;padding:4px 8px;border-radius:5px}
@media(max-width:600px){.payment-totals{grid-template-columns:1fr;gap:8px}.payment-totals div{display:flex;align-items:center;justify-content:space-between;padding:14px}.payment-totals dd{margin:0;font-size:21px}.payment-heading{flex-wrap:wrap}.payment-editor{padding:16px}}